1.1. We are Unlimited Web Hosting UK Limited (t/a "zFast") ("we", "us" or "our"), a company registered in England and Wales under company number 06786340 and with registered office at The Copper Room, Deva Centre, Trinity Way, Manchester, M3 7BG.
1.2. We own and operate the Website.
1.3. For the purpose of the Data Protection Act 1998 and the General Data Protection Regulation (or any other subsequent enactment of it in the United Kingdom) (together, "Data Protection Laws"), we are:
1.3.1. a data controller in respect of any personal data that you share with us, or that we collect, through the Website (including personal data you provide to us, or that we collect, during your registration for, and subscription to, the services we provide); our obligations in relation to that personal data are set out in our Privacy Policy; and
1.3.2. a data processor in respect of personal data that you share with us as part of your use of the services that we provide, and in respect of which you are the data controller; our and your respective obligations in relation to that personal data are set out in our Terms and Conditions.
You can contact us at the above address, or through our support ticketing system.
This Cookies Policy applies to all use of the Website.
3.1. The Website uses cookies. Cookies are tiny text files which identify your computer to our server as a unique user when you visit certain pages on the Website and they are stored by your Internet browser on your computer's hard drive. Cookies can be used to recognise your Internet Protocol address, saving you time while you are on the Website. This helps us to provide you with a good experience when you browse the Website and also allows us to improve the Website based on your experience.
3.2. We only use cookies for your convenience in using the Website and not for obtaining or using any other information about you (for example targeted advertising). Your browser can be set to not accept cookies, but this would restrict your use of the Website.
3.3. If you want to find out more information about cookies, go to https://www.allaboutcookies.org or to find out about removing them from your browser, go to https://allaboutcookies.org/how-to-manage-cookies.
3.4. Please note that we collect data from the Website about use of the Website using a web analysis tool which uses cookies that are (able to be) used to generate pseudonyms for a user's profile. This means that use cookies (which may be stored on your computer after you leave the Website) can store information about your visit.
3.5. Please also note that our suppliers and partners may also use cookies, over which we have no control.
3.6. The Website uses the following cookies - names of cookies are only provided as illustrations of Purpose and may change outside our control. Wildcards are denoted by the Asterisk (*) symbol:
| Name | Expiration Date | Purpose |
|---|---|---|
| WHMCS* | Up to 2 years from setup/update | This cookie is used by WHMCS to track sessions, affiliates, links within marketing emails and enables the ‘remember me’ feature when logging into the client area. |
| _gid _gat* _ga* |
Up to 2 years from setup/update | Google Analytics cookies. These cookies are used to collect information about how visitors use the Website. We use the information to compile reports and to help us improve the Website. The cookies collect information in an anonymous form, including the number of visitors to the Website, from where visitors have come to the Website and the pages they visited once at the Website. |
| _gcl_* | Up to 2 years from setup/update | Google AdWords cookies. These cookies help us track conversions from Google advertisement services, and is used to store session information in an anonymous form. |
| crisp-client* | Up to 2 years from setup/update | Crisp cookies. These cookies are used to provide our live chat functionality, and is used to store session information in an anonymous form. |
| _fpb | Up to 2 years from setup/update | Facebook Pixel cookies. These cookies help us track conversions from Facebook advertisement services, and is used to store session information in an anonymous form. |
| _stripe* m |
Up to 1 year from setup/update | Stripe is used to making credit card payments. Stripe uses a cookie to remember who you are and to enable our website to process payments without storing any credit card information on our own servers. |
| _ceir _CEFT _cer* _ce* |
Up to 1 year from setup/update | CrazyEgg cookies. These cookies are used for A/B performance testing of our website, to help us analyse usage patterns and web traffic and to store session information in an anonymous form for the purpose of website improvement and optimisation. |
| _uetsid _uetvid |
Up to 1 year from setup/update | Bing cookies. These cookies are used to determine what ads should be shown that may be relevant to the end user perusing the site and allow us to engage with a user that has previously visited our website through retargeting. |
| cf_chl_* | Up to 1 year from setup/update | CloudFlare cookies. These are clearance cookies used as part of the challenge platform to protect our website from malicious users and bots. |
| OptanonAlertBoxClosed OptanonConsent |
Up to 1 year from setup/update | OneTrust cookies. These cookies are set by our cookie law compliance solution from OneTrust. These cookies store information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. |
Any changes we may make to this Cookies Policy in the future will be posted on the Website and, where appropriate, notified to you by e-mail. Each time you enter the Website, you agree that the Cookies Policy current at that time shall apply to all information held by you.
Questions, comments and requests regarding this Cookies Policy are welcomed and should be sent to us through our support ticketing system.
Updated on 20th June 2023.